Minuteman Support Services Remote Computer Support

The Chat Function Defined

Chat - During a MSS Remote Service Session, the Technician and Customer have the ability to use MSS' built-in Chat function which becomes available when the remote service has been installed.

This feature provides an avenue of communication between Technician and Customer. This ability allows for real-time communication between Technician and customer even in the case of a single telephone line on a dial-up connection.

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